Yallabena Privacy Policy
At Yallabena, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.
Information We Collect
1. Personal Information
- When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- We may also collect information when you subscribe to our newsletter, participate in surveys, or engage with us on social media.
2. Usage Information
- We collect information about your interactions with our website, such as pages visited, products viewed, and time spent on our site.
- We may use cookies and similar technologies to gather this information and enhance your browsing experience.
3. Device Information
- We collect information about the device you use to access our website, including the device type, operating system, browser type, and IP address.
How We Use Your Information
1. To Process Orders
- We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.
2. To Improve Our Services
- We analyze usage and device information to understand how our customers interact with our website and improve our services and offerings.
3. To Personalize Your Experience
- We use your information to personalize your shopping experience, recommend products, and deliver targeted marketing and promotional materials.
4. To Communicate with You
- We may use your contact information to send you updates, newsletters, promotional offers, and other communications related to our services.
5. To Enhance Security
- We use information to protect against fraudulent activities, enforce our terms and conditions, and ensure the security of our website and users.
Sharing Your Information
1. With Service Providers
- We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
2. For Legal Compliance
- We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
3. With Business Partners
- We may share your information with trusted business partners for joint marketing activities or to offer you additional products and services.
4. During Business Transfers
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
Your Choices and Rights
1. Access and Update Information
- You can access and update your account information at any time by logging into your account on our website.
2. Opt-Out of Communications
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting our customer service team.
3. Manage Cookies
- Most browsers allow you to manage cookies through their settings. You can choose to block or delete cookies, but this may affect your experience on our website.
Security Measures
- We implement a variety of security measures to protect your personal information, including SSL encryption, secure payment gateways, and access controls.
Children’s Privacy
- Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Information If you have any questions or concerns about our Privacy Policy, please contact our customer service team at: [email protected]. We are committed to protecting your privacy and ensuring a safe online experience.