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Temu Shakes Up Thailand’s E-Commerce Market

Temu disrupting Thailand’s e-commerce market with low prices, competing against Shopee and Lazada.

Temu Shakes Up Thailand’s E-Commerce Market

Since Temu, a rising star in cross-border e-commerce under Pinduoduo, officially launched in Thailand on July 29, 2023, the local e-commerce landscape has undergone a seismic shift. Known for its aggressive low-pricing strategy, Temu has introduced a new wave of competition, sending shockwaves through an already competitive market. Thai consumers have flocked to the platform, taking advantage of discounts as high as 90% and perks like free shipping and 90-day return policies.


Low Prices, High Impact

Temu’s success formula is built on a foundation of low-cost, high-value offerings. This strategy, proven effective in markets like the Philippines and Malaysia, has now taken Thailand by storm. Temu’s pricing model undercuts local giants like Shopee and Lazada, forcing them to reconsider their strategies to retain market share. The ripple effect is already being felt, with reports of daily parcel volumes plummeting by 20-50%, severely impacting Thailand Post‘s logistics services.


A Threat or an Opportunity?

Local merchants find themselves at a crossroads: they fear losing market share due to Temu’s aggressive pricing but also recognize the potential opportunities. As Temu expands, local businesses are focusing on enhancing product quality and customer service to differentiate themselves.

At the same time, the Thai government has expressed concerns regarding market monopolization and unfair competition. Former Prime Minister Srettha Thavisin has directed the Tax Authority and the Digital Economy and Society Ministry to investigate Temu’s operations. These efforts aim to ensure that Temu complies with local taxation and consumer protection laws, safeguarding the interests of local businesses.


Temu’s Global Expansion: Thailand is Just the Beginning

Thailand is just another chapter in Temu’s global ambitions, following its remarkable success in Western markets like the United States. Temu’s rise in the U.S. demonstrates its potential for global expansion. The platform’s innovative C2M (Consumer-to-Manufacturer) model has slashed production costs, offering consumers unbeatable prices while providing manufacturers with valuable market feedback.


What Lies Ahead?

As Temu continues its global conquest, its disruptive approach could reshape e-commerce not only in Southeast Asia but worldwide. The company’s ability to adapt to local markets, along with its relentless focus on low prices and customer satisfaction, positions it as a formidable player in the global e-commerce arena.

Whether Temu will continue to dominate and reshape markets, or if local platforms will rise to the challenge, remains to be seen. One thing is certain—Temu is here to stay, and its impact is being closely watched by competitors and consumers alike.